McAlister’s Deli

Reviews

• Joy S.

  star star star star star_border 4 June 2026

  I got the Turkey, avocado sandwich, potato salad and a oatmeal and raisin cookie on the side. The sandwich was pretty good.  I did add mayo to take away from the dryness of the bread. The potato salad was good.  The cookie however needs to be revamped.  Oatmeal and raisin cookies are suppose to be soft and chewy, and this cookie was hard and crumbly.  Overall I was satisfied with my meal. thank you

• Amos M.

  star star_border star_border star_border star_border 3 June 2026

  I don't know if it's a problem across all McAlisters, but this one is ABYSMALLY SLOW. I went to go pick up a to go order after 15 minutes, and still had to wait an additional 25 minutes for my food to be ready!
  
  This is not an isolated incident. I also work for various online food delivery services, and the NEVER have orders ready in a timely fashion.
  
  Their sweet tea is good, so that earns them one star.

• Robin-Pawel B.

  star star_border star_border star_border star_border 26 May 2026

  Went to dine in for dinner. They changed the complete menu and took off all the good stuff. But more importantly it was like a sauna in the restaurant tonight. Sweating while trying to eat dinner is an awful thing.

• Debbie B.

  star star_border star_border star_border star_border 10 May 2026

  Drive for 15 minutes while
  On hold, finally place my order in the parking lot of the restaurant only to be told it would take 20 minutes to get my order. 36 minutes is not acceptable for average fast casual.

• A G.

  star star_border star_border star_border star_border 10 May 2026

  I'm appalled at this locations cooks lack of care. Cross contamination is not ok, being rude is not ok, getting mad because you cross contaminated an allergen on a customers sandwich is not ok.
  The visit started off nice. We ordered, were seated, and didn't wait a long time at all for our food. The server was amazing. Super sweet and topped off drinks. I ordered a Rueben sandwich and first bite tasted amazing! I dug into it right away. I finished the first half in a flash. But before I got to my second half, my mouth started burning. Then my throat, lips, and then my stomach knotted up.  I took a break from eating thinking I'd eaten too fast, but that wouldn't have explained the burning sensation. Then I saw it. Avocado, right there where my Rueben has been cut. But Rueben don't have avocado , I'm allergic to it, so why on earth was it on my sandwich. We came to the conclusion that after cutting my friends bmt with avocado, the cook must've cut mine next. Normally I wouldn't nit pick this and no they didn't know, but I thought having a Rueben I was safe from having an allergic reaction because I trust a chef to know how to be clean with potential cross contamination and allergens. I feel this mishap was just a result of being lazy. It's common sense to be clean to avoid the issue. My husband took my plate to the counter and was assured another sandwich would be made. I was grateful but the avocado was wreaking havoc in my stomach too much for me to care- I needed to vomit, plain and simple. And that's what I did. So my husband asked the counter staff if we could get the remake to go. He replied "oh you want us to remake it? Ok." I don't blame my hisband for his confusion- if you say your going to do it, do it. Whether I'm going to eat it then or not. The server brought us the new and improved Rueben minus the avocado (yay!). She was awesome and so apologetic. Unlike the cook who GLARED at us the entire time. Yes, glared at us. I must say if you're going to give a customer the stink eye- do it after we leave. Pretty brazen considering the mistake, as if I were the problem and not his lack of safety. I will not be back, ever. The only reason this establishment even has a one star is because of our server. I hope they fire the cook, he's unprofessional and a health hazard to everyone who eats there.